This short 1 hour virtual session will give you the skills needed to identify problems at their roots and provide the key tools and techniques needed to go about solving the problem before it escalates.

Looking deeper to figure out what's causing the problem can help learners fix the underlying systems and processes so that it goes away for good.

WHAT YOU GAIN FROM THE SESSION

During the session, you will learn about analysing root causes using Poka-Yoke - Mistake Proofing, Fishbone Diagrams, Genchi Genbutsu and we will introduce you to the A3 thinking system and problem solving methods.

WHAT'S COVERED

• Understanding the strategies for fact gathering
• Tools & techniques for problem identification
• Benefits of Root Cause Analysis for long term improvement
• Writing problem specifications
• Poka-Yoke - Mistake Proofing
• Brainstorming Techniques
• 5Why's techniques
• Gemba Gembutsu
• A3 problem solving techniques

Trainer: DCM Learning